IT support involves assisting businesses withcomputer systems, networks, and software, ensuring smooth and efficient operations.
It includes technical assistance, system maintenance, network management, user training, software and hardware management, data management, and strategic planning.
IT support is the technical assistance and management of business technology, ensuring that systems, networks, and software run smoothly and securely.
It covers everything from troubleshooting computer issues and managing cybersecurity to maintaining cloud infrastructure and ensuring compliance with industry regulations.
IT support is essential for keeping your business running smoothly, securely, and efficiently. Whether you’re a small business or a large enterprise, having reliable IT support ensures that your systems, networks, and applications are always performing at their best.
From preventing downtime and securing data to improving productivity and reducing costs, IT support plays a critical role in business success and growth.
Having an in-house IT manager is a valuable asset for any business. They play a crucial role in maintaining IT infrastructure, supporting staff, and implementing new technologies.
However, as technology advances and cyber threats evolve, even the most skilled IT managers can benefit from additional resources, expertise, and support.
At Bespoke Computing, we understand that every business has unique IT needs, which is why we don’t offer a one-size-fits-all pricing model.
Instead, we provide tailored IT solutions designed to match your specific requirements, budget, and growth plans.
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Looking for reliable, expert IT support tailored to your business needs?
Whether you need fully managed IT services, cybersecurity solutions, cloud support, or co-managed IT assistance, our team at Bespoke Computing is here to help.
Thanks to ever-evolving technology, the world is getting smaller – with customers, suppliers and partners located on opposite sides of the globe able to communicate with ease and in real time. And with more and more teams adopting remote, hybrid or flexible working approaches, the need for connectivity and collaboration has never been greater.
In line with this, many businesses are seeking a flexible and affordable solution to support them in nurturing and enhancing their international relationships as well as keeping their teams connected.
Voice over Internet Protocol (VoIP) is a technology that allows businesses to make and receive phone calls over the internet, rather than using traditional telephone lines. VoIP converts voice into digital signals that can be transmitted over broadband connections, making it a cost-effective, flexible, and scalable solution for modern communication.
Businesses are increasingly adopting VoIP to reduce call costs, improve flexibility, and integrate voice communication with other digital tools like Microsoft Teams, CRM systems, and video conferencing platforms.
VoIP is completely changing corporate communications – for the better.
It’s a particularly useful tool for businesses that are rapidly expanding, regularly recruiting, planning to relocate, or that have multiple sites (across the UK, or even worldwide), thanks to its ability to work across multiple devices.
3CX is a leading VoIP communication system that provides cost-effective, feature-rich, and highly flexible phone solutions for businesses.
As a 3CX Partner with Advanced Certification, Bespoke Computing delivers expert installation, customisation, and ongoing support for businesses looking to improve their communication infrastructure.
Voice over Internet Protocol (VoIP) is a cost-effective and flexible solution for modern business communication. It allows businesses to make and receive calls over the internet, eliminating the need for traditional phone lines. However, while VoIP systems offer many benefits, they can also present technical challenges that affect call quality, reliability, and overall performance.
Understanding common VoIP problems and knowing how to prevent or fix them can help businesses avoid disruptions and maintain seamless communication.
Looking to upgrade your business communication with a reliable, cost-effective VoIP solution?
Whether you need crystal-clear calls, seamless remote working, or advanced call management features, our expert team at Bespoke Computing is here to help. As a trusted VoIP provider, we offer customised VoIP solutions, full system setup, and ongoing support to ensure your business stays connected – wherever you are.
As a committed and long-standing partner with Microsoft, we are recognised as a Microsoft Solutions Partner for our exceptional levels of Microsoft technology knowledge and expertise.
This means that our customers can be completely confident in the advice, guidance and support we provide about Microsoft’s suite of software, services and programmes, and can be assured that every project we deliver meets the very highest industry standards
Microsoft 365 is a cloud-based productivity suite designed to enhance collaboration, security, and efficiency for businesses of all sizes. More than just an upgraded version of Microsoft Office, it includes a comprehensive range of applications and services that allow businesses to work seamlessly across multiple devices, from any location.
Whether you need a secure email solution, cloud storage, team collaboration tools, or advanced security, Microsoft 365 provides an integrated solution to meet your business needs.
If you’ve recently switched to Microsoft 365, you might feel overwhelmed by the number of apps, features, and settings available. Many businesses subscribe to Microsoft 365 but fail to configure it correctly, leading to security risks, inefficiencies, and underutilisation of key features.
Whether you’re migrating from another platform or starting fresh, it’s essential to set up Microsoft 365 correctly to maximise productivity and security.
Many businesses subscribe to Microsoft 365 but only use a fraction of its capabilities. If you’re paying for premium features but not leveraging them, you could be missing out on opportunities to improve efficiency, security, and collaboration.
Microsoft 365 is packed with powerful tools that go beyond email and document editing. If your team is only using Outlook, Word, and Excel, you might be underutilising key features that could automate tasks, streamline operations, and enhance security.
Microsoft 365 provides powerful tools for sharing information, both internally among team members and externally with clients, suppliers, and stakeholders. However, with increased accessibility comes the need for proper security measures, compliance controls, and efficiency in information flow.
Without the right permissions and policies, businesses risk accidental data leaks, unauthorised access, and non-compliance with industry regulations. The key to success is balancing collaboration with data security—ensuring the right people have access while keeping sensitive information protected.
Microsoft CoPilot is revolutionising the way businesses use artificial intelligence (AI) within Microsoft 365. Designed to work seamlessly across Word, Excel, Outlook, Teams, and other applications, CoPilot enhances productivity by automating repetitive tasks, summarising content, and providing AI-driven insights.
Many businesses are not fully utilising AI-powered features, missing out on time-saving automation and smarter decision-making tools. Understanding what Microsoft CoPilot offers and how to implement it effectively can transform workflows and boost efficiency.
With cyber threats evolving rapidly, businesses must prioritise data security, compliance, and risk management. Microsoft 365 offers built-in security features, but many businesses fail to configure them correctly, leaving systems vulnerable to cyberattacks, data breaches, and compliance violations.
Understanding the key risks and how to implement Microsoft 365 security features effectively is essential to protect business data, maintain compliance, and prevent costly disruptions.
Microsoft 365 offers powerful tools for productivity, collaboration, and security, but ensuring it’s set up correctly and fully utilised is key to getting the most out of your investment.
Whether you need help with setup, migration, security, or feature optimisation, our experts at Bespoke Computing are here to assist.
With businesses globally now completely contained within, and reliant upon, the digital sphere, the risk of a security breach or cyberattack is very real.
In fact, a 2024 Government survey* found that over 70% of medium to large businesses and 66% of high-income charities in the UK had experienced some form of cyber security breach or attack in the previous 12 months.
Cyber security is the protection of systems, networks, and data from cyber threats such as hacking, phishing, malware, and ransomware attacks.
As businesses become more reliant on digital technology, ensuring strong cyber security measures is no longer optional—it is essential for protecting sensitive information, financial data, and business operations.
Cyber security is essential for protecting your business from cyber threats, data breaches, and financial loss. However, many businesses assume they are secure without fully understanding the risks they face.
Cybercriminals are constantly evolving their tactics, and without regular security checks and proactive measures, your business could be vulnerable.
Cyber Essentials is a UK government-backed certification scheme designed to help businesses protect themselves against common cyber threats.
It provides a clear framework for organisations to follow, ensuring they implement basic but essential security measures to protect against cyberattacks.
Cyber Essentials Plus is a government-backed certification that provides businesses with a higher level of cybersecurity assurance than the standard Cyber Essentials certification.
Unlike the self-assessed Cyber Essentials, Cyber Essentials Plus requires an independent security audit by a certified assessor to verify that your business has robust cyber protections in place.
Discovering that your business has been hacked can be a stressful and overwhelming experience. Cyber attacks can cause data breaches, financial losses, reputational damage, and operational downtime.
However, acting quickly and following the right steps can minimise the impact and help your business recover.
In today’s fast-evolving cyber threat landscape, traditional security solutions alone aren’t enough. Managed Detection and Response (MDR) is a proactive cybersecurity service specifically designed to detect, investigate, and respond to threats around the clock – before they can disrupt your business.
Cyber threats are evolving, and businesses must stay ahead to protect sensitive data, systems, and customer trust.
Whether you need cybersecurity audits, compliance support, or advanced threat protection, our experts at Bespoke Computing are here to help.
At Bespoke Computing, we provide tailored IT support across multiple sectors, ensuring secure, efficient, and scalable technology solutions.
Whether you’re in agriculture, care, charities, construction, manufacturing, or surveying, we deliver specialist IT services to meet your industry’s needs. Choose your sector and discover how we can support your business today.
Modern farming relies on technology to improve efficiency, track production, and manage data, but unreliable IT systems, poor connectivity, and cybersecurity threats can slow operations.
At Bespoke Computing, we provide tailored IT support for the agriculture sector, ensuring farmers and agribusinesses have reliable cloud solutions, secure data management, and uninterrupted access to essential tools. Whether it’s precision farming software, automated machinery support, or rural internet solutions, we help keep your agricultural business running efficiently.
Healthcare and care providers need secure, reliable IT systems to ensure patient records, scheduling, and communication platforms run seamlessly. Data protection and compliance with GDPR and NHS Digital standards are crucial, and downtime is simply not an option.
At Bespoke Computing, we offer specialist IT support for care providers, helping care homes, private healthcare facilities, and domiciliary services maintain secure, compliant, and efficient IT systems - so they can focus on delivering high-quality care.
Charities rely on cost-effective IT solutions to manage donations, coordinate volunteers, and protect sensitive beneficiary data. However, many organisations face budget constraints and cyber risks, making IT support essential.
At Bespoke Computing, we provide affordable, tailored IT support for charities, offering secure cloud storage, managed IT services, and data protection solutions that help organisations operate efficiently while staying compliant with data security regulations.
Construction businesses depend on technology to manage projects, track assets, and collaborate between office and on-site teams. Poor connectivity, data security risks, and software integration challenges can disrupt workflows and delay projects.
At Bespoke Computing, we deliver specialist IT support for construction firms, ensuring reliable network infrastructure, secure data sharing, and remote access to project management tools - so teams stay connected and projects run on schedule.
The manufacturing and distribution sectors require robust IT systems to manage supply chains, production schedules, and logistics. A single IT failure can result in costly downtime, production delays, and security vulnerabilities.
At Bespoke Computing, we provide proactive IT support for manufacturing and distribution businesses, ensuring reliable network infrastructure, cloud-based inventory management, and cybersecurity protection - keeping production lines running efficiently and securely.
Surveying firms rely on precise data collection, GIS software, and remote access to project files. IT challenges such as data loss, software compatibility issues, and security threats can disrupt operations and compromise project accuracy.
At Bespoke Computing, we offer specialist IT support for surveyors, providing secure cloud storage, GIS software management, and cybersecurity solutions to ensure businesses can access and protect their data wherever they work.
Bespoke Computing was founded in 2003 with a commitment to bringing genuine and tangible benefits to businesses through their technology.
We believe that technology is the foundation on which every successful business is built. It’s not just the physical infrastructure – it’s the power that technology has to really connect you with your customers and stakeholders, to keep you safe and secure, and to open up a whole world of endless possibilities.
Choosing the right IT support and cyber security provider is essential for keeping your business secure, efficient, and future-ready. At Bespoke Computing, we offer tailored IT solutions that help businesses streamline operations, protect data, and maximise productivity.
With expert knowledge, proactive support, and a commitment to security, we work with businesses of all sizes to deliver reliable, cost-effective IT services that meet their specific needs.
The rise of Voiceover Internet Protocol (VoIP) has totally transformed business communication, enabling you to make and receive telephone calls to and from different countries – in the exact same way as if you’re calling someone down the road.
By converting your voice into digital data, it’s able to be sent via the internet, before being transformed back into voice at the other end. Impressive!
From wherever in the world you might be, you can make and receive calls from any number of devices: a desk-based or portable handset, a desktop computer, a laptop or your mobile phone.
This is flexibility for remote teams, companies that might not always have someone office-based available to answer calls all day, or for departments operating across many locations.
The best part? The caller won’t notice any difference. In fact, you can even use a local number to ensure total company alignment.
Plus, you’ll never miss a call again – whether you’re in a meeting, on annual leave, or a team member is off sick.
Controlled by an internal system, calls can be forwarded, monitored, and managed to totally aid availability and accessibility.
And thanks to its personalised voicemail-to-email function, alerts will be sent directly to your inbox if you’re unable to get to the phone.
Not only can it aid choice, connectivity and convenience, but it also offers:
As a leading and award-winning VoIP solution, we are proud to partner with 3CX. This dedicated platform boasts a wide range of benefits, including:
3CX allows you to easily keep your personal and professional numbers separate, ensuring you can switch off after business hours.
And there’s no need to use your personal WhatsApp details – you can connect and manage your text and WhatsApp messages centrally.
With customer experience at the forefront, you can create custom greetings to allow for personalised and welcoming first impressions.
Website visitors can be quickly converted to leads with the dedicated instant live chat messaging service.
Thanks to queue and recording functions you’ll never miss that important call.
This bespoke feature allows you to make calls directly from your website without the need to switch or load additional apps.
Compatible with both iOS and Android apps, your entire team can always be connected.
Even the most reliable VoIP systems can sometimes encounter issues. To ensure you’re fully prepared, we have compiled a list of 7 common VoIP problems that businesses can face.
There’s a whole host of options available on the market, but it’s important that you find one that appropriately meets your business needs – and that of your entire team. All too often, organisations are being left vulnerable to systems with complicated designs, poor local networks, or an overloaded internet. Not only does this hinder corporate operations and delay significant growth, but it can also taint your reputation, damage relationships, and cause you to lose potential business opportunities.
For more information about VoIP, 3CX, or to discuss your current requirements, do get in touch with a member of the team: hello@bespokecomputing.com.
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