College brought up to speed by Bespoke Computing
Condover College Limited is an independent specialist college which delivers support and further education to young adults with learning difficulties and disabilities. It operates across approximately a dozen sites in and around Shrewsbury, Shropshire.
The Client
When it became apparent that the
It quickly became apparent that beyond the email issue, the college had more fundamental IT concerns which needed to be addressed:
• Poor internet connectivity, due to the geographic location of its main site
• Unreliable voice-over-internet-protocol (VOIP) telephones, also hampered by poor connection speeds
• Open access to the internet by users, allowing for potential security and safeguarding issues
The Solution
Bespoke Computing successfully presented a proposal to take over all of the telephone lines, broadband and VOIP services for the entire
In
Our reappraisal of the connectivity options revealed that Bespoke Computing could bring a tremendous speed boost to the sites for a lower cost than the existing very slow connections.
The Outcome
Condover College now enjoys the benefit of a 50Mbps dedicated
In addition, Bespoke Computing engineers have reconfigured the broadband connections at each of the college’s sites and installed a new, modern, fit-for-purpose VOIP solution for calls, updating all of the telephone handsets in the process.
Achieving this major VOIP upgrade also involved Bespoke Computing liaising with network manager, BT Openreach, and industry regulator Ofcom, due to issues presented by the incumbent provider.
To minimise the impact of the telephone system changeover, we also supplied and managed a number of mobile phones, with associated usage packages – an improvement on the previous use of pay-as-you-go handsets which the college had been purchasing on the high street.
The installation of
Why Bespoke Computing?
Condover College Chief Executive, Vikki Pryce, explained: “When we first approached Bespoke Computing they came highly recommended
“I can say that, without him
“Bespoke have made some huge changes to our phone and computer systems all of which have been totally successful and achieved with very little disruption.
“Bespoke Computing