A customer popped into the office recently to settle a bill. “I never wanted to use the computer,” he told us forlornly. “It’s too complicated and does far more than I need. I only wanted a typewriter. My wife made me use the computer.”
Every day there are people suffering the trauma of trying to use a computer they do not understand or do not want to use? Why is a modern tool, built to make our lives easier, causing pain and despair?
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