Bespoke Computing Ltd, Cut & Paste - our weblog for Information Technology in the real world

The exact risk of losing any particular bit of computer information depends on the exact nature of the information in question. Securing your computer used to be about scanning floppy disks for viruses and checking the odd email.

Enter the Internet, lower prices for laptops and an explosion in mobile and remote working – in the last census, 60% of homes had a computer. If you store data then you’re at risk, at risk of being named and shamed for losing potentially important or embarrassing electronic information.

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Unfortunately for the not-so-sure, email hoaxes are as common place on the Internet as regular spam. An email hoax is when that unbelievable deal or free offer hits your inbox, usually asking for either your email address or for you to tell all of your friends before getting the amazing free gift. Scammers regularly use email in attempts to steal your money or personal information.

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Is CRM always relevant? CRM is about managing relationships with customers and other parties with a view to ensuring these relationships are as mutually beneficial as possible. This can have a huge impact on sales, customer loyalty, operational costs, business reputation and, of course, profitability.

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