If you wish to contact Bespoke Computing Ltd you should call us on 01952 303404 where a member of our team will be able to direct you to the relevant person for your enquiry.
Alternatively, where you have a specific enquiry you may contact us by email:
To enquiry about a purchase for your business, please call us in the first instance, or you may email firstname.lastname@example.org.
Accounts and Billing Enquiries
For questions about your account, an invoice you have received, or to make payment for an outstanding balance, please call us in the first instance, or you may email email@example.com.
Technical Support and Customer Services
If you require technical support or assistance with a product or service you have purchased from Bespoke Computing Ltd, you should contact our Service Desk by calling 01952 303404 option 1, or by emailing firstname.lastname@example.org.
Alternatively, if you have a question, or wish to make a change to a product or service you receive from us, our Customer Services team may be more appropriate. They may be contacted on 01952 303404 option 2, or by emailing email@example.com.
If you wish to raise a complaint of abuse that you have received from a customer of Bespoke Computing Ltd (phishing scams, spam emails etc), please email firstname.lastname@example.org with as much detail as possible that will help us investigate your complaint.
Our aim is to acknowledge all enquiries in writing (by email) within one business day. Further responses will depend upon the circumstances of your enquiry.
Complaints and Escalations
It is our commitment to our clients that they receive a professional, yet friend and courteous experience when dealing with Bespoke Computing Ltd. We aim to set the standard, however we also recognise that everybody makes a mistake from time to time, it is therefore important that from your open and constructive feedback, we can learn from and correct our mistakes correctly.
If we have made a mistake and you wish to complain about a service that you have received from Bespoke Computing Ltd, you should write to our managing director Chris Pallett by email. We will acknowledge your complaint within two business days and aim to resolve any issues within five business days.
Write to us
Alternatively, you may write to us at this address:
Bespoke Computing Ltd
Stafford Park 7
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